VoicePulse Status

All Systems Operational

VoicePulse Hosted PBX Operational

VoicePulse FIVE SIP Trunking Operational

FIVE - Inbound Calls Operational

FIVE - Outbound Calls Operational

FIVE - Dashboard Login Operational

FIVE - Dashboard Operational

VoicePulse for Small Business (VoicePulse Connect) Operational

VoicePulse for Home Operational

VoicePulse Infrastructure Operational

AWS ec2-us-east-1 Operational

AWS ec2-us-east-2 Operational

AWS ec2-us-west-1 Operational

AWS ec2-us-west-2 Operational

AWS elasticache-us-east-1 Operational

AWS elasticache-us-east-2 Operational

AWS elasticache-us-west-1 Operational

AWS elasticache-us-west-2 Operational

AWS elb-us-east-1 Operational

AWS elb-us-east-2 Operational

AWS elb-us-west-1 Operational

AWS elb-us-west-2 Operational

AWS lambda-us-east-1 Operational

AWS lambda-us-east-2 Operational

AWS lambda-us-west-1 Operational

AWS lambda-us-west-2 Operational

AWS rds-us-east-1 Operational

AWS rds-us-east-2 Operational

AWS rds-us-west-1 Operational

AWS rds-us-west-2 Operational

AWS route53 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 30, 2021

No incidents reported today.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

Partial Outbound Outage - VoicePulse Connect

Resolved - We have made a change to resolve the issue with the jfk-primary server.
If you have made the recommended changes to use jfk-backup as per the previous update, you can change your settings back at this time.
If you continue to have any issues once you have changed back contact support at 732-339-5100 or via email at contact@voicepulse.com
Jul 26, 14:49 EDT

Investigating - We are currently investigating an issue with outbound calling on VoicePulse connect for some customers.
Customers affected appear to be using jfk-primary.voicepulse.com as their primary or only trunk.
If you are also registered to jfk-backup.voicepulse.com, calls should be completing normally, unless you are using a static IP.
If you are using a static IP, you will need to either remove the static IP and register to the backup server, or change your primary trunk server to jfk-backup.voicepulse.com or sjc-primary.voicepulse.com.
If you are registered to both servers and also have a static IP, remove the static IP in your VoicePulse portal for now.
Registration is ignored for outbound if a static IP is listed so calls are not failing over to the backup.

Continue to follow this page for updates.
Jul 26, 11:34 EDT

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.